Updates and Help
Keep up to date with the latest Kobas changes, and find useful tips, hints and troubleshooting steps.
Hospitality tips and advice
- Challenge 25 and other logging requirements
- Securing and monitoring your staff discounts
- How to ensure GDPR compliance with the data held within Kobas
- Bulk editing: Saving time!
- Audit Logs: Finding user information from your account
- Going cashless within Kobas
Updates
- Kobas releases and updates 2025
- Frequent support requests
- Holiday calculations: Irregular Hours (pre-2024)
- Kobas releases and updates 2024
- Kobas releases and updates 2023
- Kobas releases and updates 2022
Troubleshooting
- Ensure correct Tax rates in Kobas
- Card Machine Integration Troubleshooting
- Email status troubleshooting
- Taking payment after or prior to service
- Cash Log Variance Investigation
- How to safelist our emails
- Email alerts: forwarding and rules
- Network and Internet Troubleshooting
- Troubleshooting my Till, KDS and UPS
- Printer troubleshooting
- Kobas Hardware Resources
- Kobas Support Ticket Portal
- In Venue Device Monitor