--- title: Network and Internet Troubleshooting description: Find the right help for the networking issues that you are facing. --- [Skip to content](https://help.kobas.co.uk/network-troubleshooting#main-content) English Show submenu for translations [More support](https://help.kobas.co.uk/kb-tickets/new?hsLang=en) [![kobas-logo-inverted-1200px-w-72ppi](https://help.kobas.co.uk/hs-fs/hubfs/kobas-logo-inverted-1200px-w-72ppi.png?width=140&height=34&name=kobas-logo-inverted-1200px-w-72ppi.png)](https://help.kobas.co.uk/?hsLang=en) - Top Articles Show submenu for Top Articles - [🖨️ Printer Issues](https://help.kobas.co.uk/printer-troubleshooting) - [💻 Tills, KDS & UPS Issues](https://help.kobas.co.uk/till-ups) - [📱MPoS (tablet) Issues](https://help.kobas.co.uk/mpos) - [🌐 Network Issues](https://help.kobas.co.uk/network-troubleshooting) - [Log into Kobas Cloud](https://login.kobas.co.uk/) - [Ticket Portal](https://help.kobas.co.uk/tickets) Open main navigation Close main navigation - Top Articles Show submenu for Top Articles - [🖨️ Printer Issues](https://help.kobas.co.uk/printer-troubleshooting) - [💻 Tills, KDS & UPS Issues](https://help.kobas.co.uk/till-ups) - [📱MPoS (tablet) Issues](https://help.kobas.co.uk/mpos) - [🌐 Network Issues](https://help.kobas.co.uk/network-troubleshooting) - [Log into Kobas Cloud](https://login.kobas.co.uk/) - [Ticket Portal](https://help.kobas.co.uk/tickets) - English Show submenu for translations - [More support](https://help.kobas.co.uk/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.kobas.co.uk/?hsLang=en) 2. [Updates and Help](https://help.kobas.co.uk/updates-and-help?hsLang=en) 3. [Troubleshooting](https://help.kobas.co.uk/updates-and-help?hsLang=en#troubleshooting) July 2, 2025 # Network and Internet Troubleshooting ## Find the right help for the networking issues that you are facing.   | [**Closing Tasks with no Internet connection**](https://help.kobas.co.uk/closing-tasks-no-internet?hsLang=en) | When your venue doesn't have an internet connection, your Server won't be able to transfer the information to the Kobas Cloud. However, you can still complete your closing tasks using your mobile phone. | | --- | --- | | [**Card Machine integration help (with no internet)**](https://help.kobas.co.uk/pdq-help?hsLang=en) | If you use an integrated Card machine, transactions will not confirm their completion to Kobas if the internet isn't working. This guide explains how you can resolve this quickly mid-service. | | [**Network Troubleshooting Guide**](https://help.kobas.co.uk/network-down?hsLang=en) | This guide will help you to troubleshoot your network and internet connectivity. However, you may require further support from your IT administrator or contractor. | | [**Network minimum requirements**](https://help.kobas.co.uk/network-requirements?hsLang=en) | This article tells you what are the minimum requirements of your local network to run Kobas EPoS in your venue. | | [**Changing your network and hardware**](https://help.kobas.co.uk/changing-network?hsLang=en) | Here we explore what actions you need to take if you need to change your network equipment or details. |   - [Updates and Help](https://help.kobas.co.uk/updates-and-help?hsLang=en#main-content) - [Hospitality tips and advice](https://help.kobas.co.uk/updates-and-help?hsLang=en#hospitality-tips-and-advice) - [Updates](https://help.kobas.co.uk/updates-and-help?hsLang=en#updates) - [Troubleshooting](https://help.kobas.co.uk/updates-and-help?hsLang=en#troubleshooting) - [Professional Services](https://help.kobas.co.uk/professional-services?hsLang=en#main-content) - [Kobas Online Learning](https://help.kobas.co.uk/professional-services?hsLang=en#kobas-online-learning) - 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