---
title: Updates and Help | Knowledge Base
description: Keep up to date with the latest Kobas changes, and find useful tips, hints and troubleshooting steps.
---

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    - [💻 Tills, KDS & UPS Issues](https://help.kobas.co.uk/till-ups)
    - [📱MPoS (tablet) Issues](https://help.kobas.co.uk/mpos)
    - [🌐 Network Issues](https://help.kobas.co.uk/network-troubleshooting)
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    - [🖨️ Printer Issues](https://help.kobas.co.uk/printer-troubleshooting)
    - [💻 Tills, KDS & UPS Issues](https://help.kobas.co.uk/till-ups)
    - [📱MPoS (tablet) Issues](https://help.kobas.co.uk/mpos)
    - [🌐 Network Issues](https://help.kobas.co.uk/network-troubleshooting)
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1. [Knowledge Base](https://help.kobas.co.uk/)
2. [Updates and Help](https://help.kobas.co.uk/updates-and-help)

# Updates and Help

 Keep up to date with the latest Kobas changes, and find useful tips, hints and troubleshooting steps.

## Hospitality tips and advice

- [Challenge 25 and other logging requirements](https://help.kobas.co.uk/challenge25)
- [Audit Logs: Finding user information from your account](https://help.kobas.co.uk/audit-logs)
- [Bulk editing: Saving time!](https://help.kobas.co.uk/bulk)
- [Going cashless within Kobas](https://help.kobas.co.uk/cashless)
- [How to ensure GDPR compliance with the data held within Kobas](https://help.kobas.co.uk/gdpr)
- [Securing and monitoring your staff discounts](https://help.kobas.co.uk/staff-discounts)

See less ▼

## Updates

- [Kobas releases and updates 2026](https://help.kobas.co.uk/updates/2026)
- [Frequent support requests](https://help.kobas.co.uk/frequent)
- [Holiday calculations: Irregular Hours (pre-2024)](https://help.kobas.co.uk/irregular-hours)
- [Kobas releases and updates 2025](https://help.kobas.co.uk/updates/2025)
- [Kobas releases and updates 2024](https://help.kobas.co.uk/updates/2024)
- [Kobas releases and updates 2023](https://help.kobas.co.uk/updates/2023)
- [Kobas releases and updates 2022](https://help.kobas.co.uk/updates/2022)

See less ▼

## Troubleshooting

- [Changing the Legal Entity for a Venue: What's involved](https://help.kobas.co.uk/changing-entity)
- [Card Machine Integration Troubleshooting](https://help.kobas.co.uk/pdq-help)
- [Cash Log Variance Investigation](https://help.kobas.co.uk/variances)
- [Email alerts: forwarding and rules](https://help.kobas.co.uk/email-tips)
- [Email status troubleshooting](https://help.kobas.co.uk/email-status)
- [Ensure correct Tax rates in Kobas](https://help.kobas.co.uk/vat)
- [How to safelist our emails](https://help.kobas.co.uk/safelist-our-emails)
- [In Venue Device Monitor](https://help.kobas.co.uk/devices)
- [Kobas Hardware Resources](https://help.kobas.co.uk/kobas-quicklinks)
- [Kobas Support Ticket Portal](https://help.kobas.co.uk/tickets/help)
- [Network and Internet Troubleshooting](https://help.kobas.co.uk/network-troubleshooting)
- [Printer troubleshooting](https://help.kobas.co.uk/printer-troubleshooting)
- [Taking payment after or prior to service](https://help.kobas.co.uk/pay-later)
- [Troubleshooting my Till, KDS and UPS](https://help.kobas.co.uk/till-ups)

See less ▼

- [Updates and Help](https://help.kobas.co.uk/updates-and-help#main-content)

    - [Hospitality tips and advice](https://help.kobas.co.uk/updates-and-help#hospitality-tips-and-advice)
    - [Updates](https://help.kobas.co.uk/updates-and-help#updates)
    - [Troubleshooting](https://help.kobas.co.uk/updates-and-help#troubleshooting)
- [Professional Services](https://help.kobas.co.uk/professional-services#main-content)

    - [Kobas Online Learning](https://help.kobas.co.uk/professional-services#kobas-online-learning)
    - [Onboarding](https://help.kobas.co.uk/professional-services#onboarding)
    - [Food Halls & Vendors](https://help.kobas.co.uk/professional-services#food-halls-vendors)
    - [Configuring Your Account](https://help.kobas.co.uk/professional-services#configuring-your-account)
    - [Kobas: Complete Hospitality Management](https://help.kobas.co.uk/professional-services#kobas-complete-hospitality-management)
- [Hardware](https://help.kobas.co.uk/hardware#main-content)

    - [Tills](https://help.kobas.co.uk/hardware#tills)
    - [Card Machines](https://help.kobas.co.uk/hardware#card-machines)
    - [Network](https://help.kobas.co.uk/hardware#network)
    - [Printers](https://help.kobas.co.uk/hardware#printers)
- [In-Venue](https://help.kobas.co.uk/in-venue#main-content)

    - [EPoS Basics](https://help.kobas.co.uk/in-venue#epos-basics)
    - [Kobas Payments](https://help.kobas.co.uk/in-venue#kobas-payments)
    - [Discounts, Promotions and Availability](https://help.kobas.co.uk/in-venue#discounts-promotions-and-availability)
    - [EPoS Advanced](https://help.kobas.co.uk/in-venue#epos-advanced)
    - [MPoS & VEPoS](https://help.kobas.co.uk/in-venue#mpos-vepos)
    - [Kobas Display System](https://help.kobas.co.uk/in-venue#kobas-display-system)
- [Operations](https://help.kobas.co.uk/operations#main-content)

    - [Compliance & Task Management](https://help.kobas.co.uk/operations#compliance-task-management)
    - [Stock Management: Recipe Set up](https://help.kobas.co.uk/operations#stock-management-recipe-set-up)
    - [Stock Management: Deliveries & Usage](https://help.kobas.co.uk/operations#stock-management-deliveries-usage)
    - [Stock Management: Counting & Analysis](https://help.kobas.co.uk/operations#stock-management-counting-analysis)
- [Customers](https://help.kobas.co.uk/customers#main-content)

    - [Configuring your Customer App](https://help.kobas.co.uk/customers#configuring-your-customer-app)
    - [Gift Cards and Loyalty Campaigns](https://help.kobas.co.uk/customers#gift-cards-and-loyalty-campaigns)
    - [Order & Pay App (to table, delivery & collection)](https://help.kobas.co.uk/customers#order-pay-app-to-table-delivery-collection)
    - [Customer Database (CRM) & Loyalty](https://help.kobas.co.uk/customers#customer-database-crm-loyalty)
    - [Reservations](https://help.kobas.co.uk/customers#reservations)
- [Teams](https://help.kobas.co.uk/teams#main-content)

    - [Holidays & Time Off](https://help.kobas.co.uk/teams#holidays-time-off)
    - [HR Management](https://help.kobas.co.uk/teams#hr-management)
    - [Rota Scheduling](https://help.kobas.co.uk/teams#rota-scheduling)
    - [Recruitment](https://help.kobas.co.uk/teams#recruitment)
- [Insights](https://help.kobas.co.uk/insights#main-content)

    - [Report Engine](https://help.kobas.co.uk/insights#report-engine)
    - [Kobas Cloud Reporting](https://help.kobas.co.uk/insights#kobas-cloud-reporting)
    - [Reporting explored](https://help.kobas.co.uk/insights#reporting-explored)
- [Integrations](https://help.kobas.co.uk/integrations#main-content)

    - [Accounting & Finance](https://help.kobas.co.uk/integrations#accounting-finance)
    - [Marketing Integrations](https://help.kobas.co.uk/integrations#marketing-integrations)
    - [Payment Services](https://help.kobas.co.uk/integrations#payment-services)
    - [HR Management](https://help.kobas.co.uk/integrations#hr-management)
    - [Online Ordering and Loyalty](https://help.kobas.co.uk/integrations#online-ordering-and-loyalty)
    - [Integrated Systems](https://help.kobas.co.uk/integrations#integrated-systems)
    - [Reservation & Booking](https://help.kobas.co.uk/integrations#reservation-booking)

[![kobas-logo-full-colour-1200px-w-72ppi](https://help.kobas.co.uk/hs-fs/hubfs/kobas-logo-full-colour-1200px-w-72ppi.png?width=110&height=27&name=kobas-logo-full-colour-1200px-w-72ppi.png "kobas-logo-full-colour-1200px-w-72ppi")](https://www.kobas.co.uk)

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Oxon, United Kingdom, OX10 8BA

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