---
title: Contact us | Knowledge Base
description: Step-by-step guides, troubleshooting, and FAQs for your Kobas system.
---

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[![kobas-logo-inverted-1200px-w-72ppi](https://help.kobas.co.uk/hs-fs/hubfs/kobas-logo-inverted-1200px-w-72ppi.png?width=140&height=34&name=kobas-logo-inverted-1200px-w-72ppi.png)](https://help.kobas.co.uk/?hsLang=en)

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    - [🖨️ Printer Issues](https://help.kobas.co.uk/printer-troubleshooting)
    - [💻 Tills, KDS & UPS Issues](https://help.kobas.co.uk/till-ups)
    - [📱MPoS (tablet) Issues](https://help.kobas.co.uk/mpos)
    - [🌐 Network Issues](https://help.kobas.co.uk/network-troubleshooting)
- [Log into Kobas Cloud](https://login.kobas.co.uk/)
- [Ticket Portal](https://help.kobas.co.uk/tickets)

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- Top Articles
  
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    - [🖨️ Printer Issues](https://help.kobas.co.uk/printer-troubleshooting)
    - [💻 Tills, KDS & UPS Issues](https://help.kobas.co.uk/till-ups)
    - [📱MPoS (tablet) Issues](https://help.kobas.co.uk/mpos)
    - [🌐 Network Issues](https://help.kobas.co.uk/network-troubleshooting)
- [Log into Kobas Cloud](https://login.kobas.co.uk/)
- [Ticket Portal](https://help.kobas.co.uk/tickets)
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- [More support](https://help.kobas.co.uk/kb-tickets/new)

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1. [Knowledge Base](https://help.kobas.co.uk/?hsLang=en)

# Contact us

- [Updates and Help](https://help.kobas.co.uk/updates-and-help?hsLang=en#main-content)

    - [Hospitality tips and advice](https://help.kobas.co.uk/updates-and-help?hsLang=en#hospitality-tips-and-advice)
    - [Updates](https://help.kobas.co.uk/updates-and-help?hsLang=en#updates)
    - [Troubleshooting](https://help.kobas.co.uk/updates-and-help?hsLang=en#troubleshooting)
- [Professional Services](https://help.kobas.co.uk/professional-services?hsLang=en#main-content)

    - [Kobas Online Learning](https://help.kobas.co.uk/professional-services?hsLang=en#kobas-online-learning)
    - [Onboarding](https://help.kobas.co.uk/professional-services?hsLang=en#onboarding)
    - [Food Halls & Vendors](https://help.kobas.co.uk/professional-services?hsLang=en#food-halls-vendors)
    - [Configuring Your Account](https://help.kobas.co.uk/professional-services?hsLang=en#configuring-your-account)
    - [Kobas: Complete Hospitality Management](https://help.kobas.co.uk/professional-services?hsLang=en#kobas-complete-hospitality-management)
- [Hardware](https://help.kobas.co.uk/hardware?hsLang=en#main-content)

    - [Tills](https://help.kobas.co.uk/hardware?hsLang=en#tills)
    - [Card Machines](https://help.kobas.co.uk/hardware?hsLang=en#card-machines)
    - [Network](https://help.kobas.co.uk/hardware?hsLang=en#network)
    - [Printers](https://help.kobas.co.uk/hardware?hsLang=en#printers)
- [In-Venue](https://help.kobas.co.uk/in-venue?hsLang=en#main-content)

    - [EPoS Basics](https://help.kobas.co.uk/in-venue?hsLang=en#epos-basics)
    - [Kobas Payments](https://help.kobas.co.uk/in-venue?hsLang=en#kobas-payments)
    - [Discounts, Promotions and Availability](https://help.kobas.co.uk/in-venue?hsLang=en#discounts-promotions-and-availability)
    - [EPoS Advanced](https://help.kobas.co.uk/in-venue?hsLang=en#epos-advanced)
    - [MPoS & VEPoS](https://help.kobas.co.uk/in-venue?hsLang=en#mpos-vepos)
    - [Kobas Display System](https://help.kobas.co.uk/in-venue?hsLang=en#kobas-display-system)
- [Operations](https://help.kobas.co.uk/operations?hsLang=en#main-content)

    - [Compliance & Task Management](https://help.kobas.co.uk/operations?hsLang=en#compliance-task-management)
    - [Stock Management: Recipe Set up](https://help.kobas.co.uk/operations?hsLang=en#stock-management-recipe-set-up)
    - [Stock Management: Deliveries & Usage](https://help.kobas.co.uk/operations?hsLang=en#stock-management-deliveries-usage)
    - [Stock Management: Counting & Analysis](https://help.kobas.co.uk/operations?hsLang=en#stock-management-counting-analysis)
- [Customers](https://help.kobas.co.uk/customers?hsLang=en#main-content)

    - [Configuring your Customer App](https://help.kobas.co.uk/customers?hsLang=en#configuring-your-customer-app)
    - [Gift Cards and Loyalty Campaigns](https://help.kobas.co.uk/customers?hsLang=en#gift-cards-and-loyalty-campaigns)
    - [Order & Pay App (to table, delivery & collection)](https://help.kobas.co.uk/customers?hsLang=en#order-pay-app-to-table-delivery-collection)
    - [Customer Database (CRM) & Loyalty](https://help.kobas.co.uk/customers?hsLang=en#customer-database-crm-loyalty)
    - [Reservations](https://help.kobas.co.uk/customers?hsLang=en#reservations)
- [Teams](https://help.kobas.co.uk/teams?hsLang=en#main-content)

    - [Holidays & Time Off](https://help.kobas.co.uk/teams?hsLang=en#holidays-time-off)
    - [HR Management](https://help.kobas.co.uk/teams?hsLang=en#hr-management)
    - [Rota Scheduling](https://help.kobas.co.uk/teams?hsLang=en#rota-scheduling)
    - [Recruitment](https://help.kobas.co.uk/teams?hsLang=en#recruitment)
- [Insights](https://help.kobas.co.uk/insights?hsLang=en#main-content)

    - [Report Engine](https://help.kobas.co.uk/insights?hsLang=en#report-engine)
    - [Kobas Cloud Reporting](https://help.kobas.co.uk/insights?hsLang=en#kobas-cloud-reporting)
    - [Reporting explored](https://help.kobas.co.uk/insights?hsLang=en#reporting-explored)
- [Integrations](https://help.kobas.co.uk/integrations?hsLang=en#main-content)

    - [Accounting & Finance](https://help.kobas.co.uk/integrations?hsLang=en#accounting-finance)
    - [Marketing Integrations](https://help.kobas.co.uk/integrations?hsLang=en#marketing-integrations)
    - [Payment Services](https://help.kobas.co.uk/integrations?hsLang=en#payment-services)
    - [HR Management](https://help.kobas.co.uk/integrations?hsLang=en#hr-management)
    - [Online Ordering and Loyalty](https://help.kobas.co.uk/integrations?hsLang=en#online-ordering-and-loyalty)
    - [Integrated Systems](https://help.kobas.co.uk/integrations?hsLang=en#integrated-systems)
    - [Reservation & Booking](https://help.kobas.co.uk/integrations?hsLang=en#reservation-booking)

[![kobas-logo-full-colour-1200px-w-72ppi](https://help.kobas.co.uk/hs-fs/hubfs/kobas-logo-full-colour-1200px-w-72ppi.png?width=110&height=27&name=kobas-logo-full-colour-1200px-w-72ppi.png "kobas-logo-full-colour-1200px-w-72ppi")](https://www.kobas.co.uk)

Stables 1, Howbery Park, Wallingford,

Oxon, United Kingdom, OX10 8BA

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