Updates and Help
Keep up to date with the latest Kobas changes, and find useful tips, hints and troubleshooting steps.
- Kobas releases and updates 2023
- Frequent support requests
- Audit Logs: Finding user information from your account
Professional Services
For information about Kobas, what to expect from us, as well as our online training resources.
- Who do I contact in Kobas?
- Kobas Champion
- Kobas online training guides
- Good account hygiene: keep Kobas running smoothly
- Kobas EPoS Network Requirements
Hardware
Articles relating to your tills, printers and other hardware used on-site.
- Configuring each till within a venue
- Managing Printers and what they print
- Where do the till wires go?
- The internet is down: How do I complete closing tasks?
In-Venue
Support in using our various EPoS and KDS applications in your venues.
- How do I set up an iPad on my EPoS system?
- EPoS Basics: How to use Kobas EPoS
- Gratuities: Service Charges and Tips
- Kobas Display System (KDS): Preparation Screens
- Table Management within Kobas
Operations
Advice and guidance in managing your Stock and Task Management systems.
- An introduction to Kobas Stock and EPoS
- EPoS Item (PLU) properties
- Menu pages and administration
- Daily Tasks: Explained
- Daily Tasks: Completing your Daily Tasks
Customers
Your Kobas Customer Interaction Centre (CIC) allows access information and make purchases. We also cover Loyalty, Reservations and Discounting.
- Your customer's journey through the CIC
- The Kobas loyalty offering
- Kobas Reservations and Deposits
- Online Ordering for your customers
- Allergen and nutritional information
Teams
Posts relating to the Kobas Teams product pillar including Recruitment, HR Management, Rota & Payroll, and Holidays & Time Off.
- Adding new staff to Kobas
- Your Kobas hosted recruitment portal
- Staff HR profile explained
- Creating a rota and templates
- Managing time off (holidays and days off)
Insights
Searching for a query relating to reporting? Browse through our useful guides here.
See all articles
Integrations
Integration functionality, setup information and more.
- Kobas third-party integration guides and settings
- Integrating with Sage50 Payroll
- Integration with DesignMyNight / Collins
- Integrating with Xero accounting software
- Integrating Kobas with Deliverect