Updates and Help
Keep up to date, and find help here when you aren't sure what is wrong.
- Kobas updates through 2022
- Frequent support requests 2022
- New 12.5% VAT rate - how to manage the change in Kobas Cloud
- Stock Update: Changing from FIFO to LILO
- Broswer-related difficulties
Professional Services
For information about Kobas, what to expect from us, as well as our online training resources.
- Who do I contact in Kobas?
- Kobas: a Glossary of Terms
- Training for all users
- Training for managers
- Training for administrators: configuring your account
Hardware
Articles relating to your tills, printers and other hardware used on-site.
- Configuring each till within a venue
- Managing Printers in Kobas Cloud
- Cash Drawer not opening?
- Where do the till wires go?
- Configuring a reset Aures ODP333 printer
In-Venue
Help guides about all aspects of the Kobas EPoS and the use of Kobas Display System (KDS).
- EPoS Basics: How to use Kobas EPoS
- EPoS Training for Managers
- How do I set up a new iPad till?
- Gratuities, Service Charges and Tips
- Part Payments, refunds, and error corrections
Operations
Advice and guidance in managing your Stock and Task Management systems.
- An introduction to Kobas Stock and EPoS
- EPoS Item (PLU) properties
- Menu pages and administration
- Daily Tasks: Explained
- Completing your Daily Tasks
Customers
Everything relating to our customer-facing CIC (mobile table ordering, delivery, collect, loyalty, allergens, vouchers), Discounts and Reservations.
- Customer Portal: The customer journey
- Online Ordering Guide
- The Kobas loyalty offering
- Features that allow price and availability changes
- Creating and managing reservations in Kobas Cloud
Teams
Posts relating to the Kobas Teams product pillar including Recruitment, HR Management, Rota & Payroll, and Holidays & Time Off.
- Adding new staff to Kobas
- Your Kobas hosted recruitment portal
- Staff HR profile explained
- Creating a rota and templates
- Managing time off
Insights
Searching for a query relating to reporting? Browse through our useful guides here.
See all articles
Integrations
Integration functionality, setup information and more.
- Kobas third-party integration guides and settings
- Integrating with Sage Payroll
- Integration with DesignMyNight
- Integrating with Xero accounting software
- Integrating Kobas with Deliverect