Customers

Your Kobas Customer Interaction Centre (CIC) allows access information and make purchases. We also cover Loyalty, Reservations and Discounting.

Configuring your CIC

• Your customer's journey through the CIC
• Setting up your Customer portal 📲
• Customising your company CIC
• How to optimise your CIC (Images, Descriptions...)

Gift Cards and Loyalty Campaigns

• Redeeming customer loyalty vouchers
• Loyalty campaigns
• Gift Card sale and redemption

Mobile Ordering (to table, delivery & collection)

• Online Ordering for your customers
• Allergen and nutritional information
• Customer-facing EPoS Items

Customer Database (CRM) & Loyalty

• The Kobas loyalty offering
• Getting to know your customers
• Automated birthday offers and emails

Reservations

• Reservations and deposits in Cloud
• Reservations and deposits on EPoS
• Reservations and deposits: on the day
• Kobas Reservations and Deposits