Kobas Payments
Your step-by-step guide to setup, manage and optimise Kobas Payments.
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Introduction
With Kobas Payments, you gain a fast, secure and fully integrated card-payment solution built specifically for hospitality. Designed for venues where every second counts, it enables customers to pay quickly and effortlessly — while you benefit from next-day settlements and a seamless link to your Kobas EPoS system.
Your payment infrastructure becomes a power-tool for your whole business: fully aligned with stock, staff, loyalty, insights and in-venue tools, all under one roof — so you stay ready to serve, sell and stay ahead.
Moving to Kobas Payments
If you are interested in Kobas Payments, our team will be able to provide bespoke rates for you:
Once you are happy with your Kobas Payments rates, this is the process to go live:
- Payments Onboarding application submitted, and the payments service may have additional questions to pass the application.
- Once approved, terminals are ordered from our terminals service.
- Depdending on your operation and the logistics involved, the terminals will come to our offices to activate and install, or directly to your venue to activate.
Our Professional Services team will support you throughout the whole journey.
Technical support
For more detailed guidance using your terminals and online portals, click on the following articles:
- Configuring your venues and settings
- Go-live with Kobas Payments
- Switching between integration and main app
- Using a SIM card for backup internet access
- Taking payments and refunds
- X-reads, Z-reads and reprinting
- Transaction searching (to follow)
- Your terminal portal (DNA Optomany) (to follow)
- Your payment settlement portal (WorldPay) (to follow)
- Processing virtual cards for accommodation systems (to follow)
Our team are still here to help you 365 days per year, should you need help and support.