This allows your staff to operate Kobas EPoS and take payments fully from one device at the table.
Last updated 13 Sept 2024
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- Introduction
- Set up
- Device
- Kobas
- Contact Us!
- How to use
Introduction
Warning: There is currently a waitlist for this feature. If you are interested, please speak with your contact in Dojo.
You can use a tablet to run Kobas EPoS on the floor and take orders quickly from your customers. However, by using Kobas Tap and partnering with Dojo, you can check availability and take orders and payments on the go with one device.
In order to use this function, you will need to be a user of Dojo, and contact them to begin the process. You will have two options in relation to hardware:
- Purchase a compatible device from the list below and set it up, or
- Rent a device from Dojo, where available. If you choose this option, you can skip to How to use, once Dojo have provided the device.
Recommended compatible devices:
- Samsung Galaxy Tab Active3
Set up
Contact us
Please contact our Support Help Desk to let us know that you wish to use this feature at this stage. We will speak with Dojo and begin the process for you.
Note: When using your own device, Dojo will apply a device management fee. A Dojo representative will contact you regarding this directly.
Kobas Cloud
You need to ensure the till is set up for the venue in Kobas Cloud, so go to Administration > Venue Settings and select Settings for the venue you are setting the tablet up for.
You must set up the tablet as a card machine under your Dojo integration within the PDQs tab. You will need your Terminal ID. The type will need to be DT01.
If you wish to use the tablet primarily as a till, go to the Tills tab, and look for the ‘next’ IP address which you can give to this new tablet. In the example below, we would call the new till “Till 9” and give it IP Address “192.168.114.9”.
Then, choose New Till, and set the relevant settings for how you want the tablet to behave.
You will need to tell Cloud that this is a tablet in the Till section, which is found in the Advanced section at the bottom.
Top Tip: For tablets we would recommend creating an entry in the Tills and Preparation page with the same IP address. This allows you to have both app's on the tablet, and your serving staff can switch between the EPoS and KDS view.
- From the dropdown choose "Android tablet running Chrome"
- Enter the IP address you have decided to give it at the bottom.
Top Tip: Don't forget that any changes made to your system in Cloud will require you to complete Download Data on your EPoS system for the changes to take effect.
Contact Us
Once these steps are complete, please contact the Support Help Desk to complete the configuration process for the specific device.
How to use
The tablet will work in the same manner as your Kobas EPoS on a fixed till or another tablet device. When you press Card within the payment process, the Dojo payment screen will appear and the device can be used as a Dojo card reader terminal.