Features that allow price and availability changes

This article explores the different Kobas features that allow you to manage price and availability changes from the default EPoS item.

Last updated 14 July 2023

Jump to:

• List of features
• Which feature should I use?
  • Specific Examples
• Till user access to discounts

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List of features

Follow the links above for further information on these features.

Which feature should I use for my offer?

Discounts:

• ££ off an entire order
• %% off an entire order

Promotions:

• %% off certain items

• x items for a set £
• x items for the price of y items
• one item from a group for a set £

Loyalty Campaigns:

• When specific codes are required to activate one of the above
• To boost loyalty points on certain items and/or at certain times

Price Bands:

• Happy Hour type promotion
• Different prices on the same item at different venues/sites
• Light lunch-type promotion

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Specific examples we are often asked about

• Bottomless Brunch
• Set 2 and 3 course menus
• Second meal/item for £x

Bottomless Brunch

This is one we get asked about a lot, where you offer unlimited drinks and food for a set price.

The best solution in Kobas is to have:

• An EPoS Item for the price that only carries the price.
• Then to have zero-priced EPoS items for food and one for a drink. Each with a Modifier with the items, and the correct printers.

Set menu 2 and 3-course deals

Setting a set menu in Kobas is straightforward. We often get asked about scenarios such as your Sunday Roast Dinner menu where a customer can order 2 or 3 courses. 

One solution in Kobas is to have:

• Four discounts as Set Menus:
  • 2 course (starter and main)
  • 2 course (main and dessert)
  • 2 course (starter and dessert)
  • 3 courses

In most scenarios, this will work flawlessly and can be applied automatically. Remember that the Kobas discount system will always work to find your customer the best promotion to apply and use that. Therefore, if you have one customer on 2-course S&M and one 2-course M&D, the system will automatically apply this as 3-course and a single main. However, you can stop this from happening in two ways:

• Create a 2-course and 3-course EPoS Item with the correct price, and have the courses as a Modifier.
• When it comes to paying move the items onto separate orders within the tab and apply the correct set menu discount. 

Second item for £x

This offer might typically be "buy one fish meal deal, get the second for £1". You can achieve this in Kobas by following these steps:

1. Create a new EPoS Item called, for example, “Second Supper £1”
2. Create a discount which is 2 items for [The cost of item + £1]
3. Then when you need to use it the till staff enter this new EPoS Item and the two items and it should show correctly.

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Till user access to discounts

We understand that you may have different levels or types of discounts that you wish to secure in different ways, finding the balance of protecting your revenue and keeping service moving. 

• Auto apply discounts will be applied when the conditions are met, regardless of till user permissions. 
• Loyalty vouchers can be applied also regardless of till user permission. 
• If you don’t want till users to generally add discounts, but you have one that you do want them to: Create an EPoS item called “discount x” and in the discount settings make that EPoS item a conditional item of an auto-apply discount. When the staff enter the items and then “Discount X” it will appear. 
• You can give till users the permission to “Allow Discounting” and they can apply discounts that appear but only within the specific availability ranges. 
• There is a second level of Discount Override that you can give to certain users so that they can apply any discount at any time. You can also use this option to restrict certain discounts to “managers only” by making them unavailable on the scheduler. Then only users with this Override permission can access them.