How to set up a tablet as an EPoS device in my venue

Using Kobas EPoS on a tablet increases the number of tills you have. Setting up your device is straight forward, and you won’t need to contact support.

Last updated 27 Mar 2024

Jump to:

• Introduction and Hardware
• Step One: Set up the tablet in cloud
• Step Two: Wi-Fi network
• Step Three: IP Address settings
• Step Four: DNS settings
• Step Five: Load the app
• Troubleshooting

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Update and Introduction

Kobas Mobile EPoS (MPoS) is available on a wide range of devices. Because devices vary in size, age, power and quality, we cannot guarantee how the EPoS will display and function on untested devices. Below is a list of the currently supported EPoS devices; while others may work, we cannot guarantee this:

• Galaxy Tablet A
• Galaxy Tablet S9
• iPad (operating iPadOS 13.3 or newer)
• Dojo - inari 8c

Kobas MPoS uses Progressive Web App, or PWA, technology. As such, there is no app to download, the app runs in a Safari or Chrome web browser.

This guide provides simple steps to set the tablet up, without the need to contact Kobas support.

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1. Set the tablet up in Kobas Cloud

You need to ensure the till is set up for the venue in Kobas Cloud, so go to Administration > Venues and select Venue Details for the venue you are setting the tablet up for.

If you wish to use the tablet primarily as a till, go to the Tills tab, and look for the ‘next’ IP address which you can give to this new tablet . In the example below, we would call the new till “Till 9” and give it IP Address “192.168.114.9”.

Then choose New Till, and set the relevant settings for how you want the tablet to behave.

You will need to tell Cloud that this is an tablet in either the Till section. This is found in the Advanced section at the bottom.

• From the dropdown choose the correct type
  
• Enter the IP address you have decided to give it at the bottom.

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2. Wi-Fi Network

Connect the tablet to the same Wi-Fi network as the rest of your EPoS system. This may be a hidden WiFi network and shouldn’t be public, so please contact your IT administrator if you are unsure which to connect to.

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3. IP Address

Select the correct network then to the right of the Configure IP option tap Automatic. Select Manual from the list. This will allow you to enter the Manual IP information required by the EPoS system.

You will need to enter three values:

• IP Address – this is the IP Address you identified for the tablet in Step 1.
• Subnet Mask – this is usually 255.255.255.0, 255.255.0.0 or 255.255.252.0 (you could check on your other tablet if you already have some).
• Router – this is the IP Address of your internet router (again you can check tablet you already have, or you can contact your IT administrator or our Support Help Desk).

Once the IP details have been entered, press “Save” in the top-right of the screen to save the information.

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4. DNS

Below the IP settings are the DNS settings. Again, tap Automatic, and then select Manual from the list.

Press the green plus sign to Add Server, then enter the IP address of the Kobas Server and click “Save” in the top-right corner. Again this can be obtained from current tablet , our Support Help Desk, or your IT administrator.

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5. Open the App and pin to your home screen

You will now need to open your Safari web browser and type in your EPoS Domain URL into the address line.

For most of our clients venues, this will be:

https://www.kobasepos.co.uk

For venues operating Virtual EPoS will need to use the domain:

https://virtual.kobas.co.uk

For venues where there are multiple venues on one server, such as a Multi-Venue Ordering (MVO) / Food Hall setting, you will need to replace the first www with the venue domain, which our Support Help Desk will able to supply to you:

https://u01.kobasepos.co.uk or https://u02.kobasepos.co.uk as examples

The final step is to press the Share button, and press Add to Home Screen to make sure your venue staff can open the app quickly during service.

You're done!

That’s it, you successfully turned your tablet into a fully functioning till in a few moments. You’ll see a new icon on your tablet desktop, which you can move around as you wish.

If you encounter any problems during this setup, please contact the Support Help Desk.

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Troubleshooting

On most occasions, the setting up of your tablet as an EPoS unit will be quick and simple. If you do encounter any difficulties with this process, these tips below should assist.