--- title: "Cloud Basics: Logging in, your details, and holidays" description: Kobas Cloud is where all of our magic happens. You can use cloud to manage your account and see all of your data. Let's take a look around the basics, relevant to most users. --- [Skip to content](https://help.kobas.co.uk/cloud-basics#main-content) English Show submenu for translations [More support](https://help.kobas.co.uk/kb-tickets/new?hsLang=en) [![kobas-logo-inverted-1200px-w-72ppi](https://help.kobas.co.uk/hs-fs/hubfs/kobas-logo-inverted-1200px-w-72ppi.png?width=140&height=34&name=kobas-logo-inverted-1200px-w-72ppi.png)](https://help.kobas.co.uk/?hsLang=en) - Top Articles Show submenu for Top Articles - [🖨️ Printer Issues](https://help.kobas.co.uk/printer-troubleshooting) - [💻 Tills, KDS & UPS Issues](https://help.kobas.co.uk/till-ups) - [📱MPoS (tablet) Issues](https://help.kobas.co.uk/mpos) - [🌐 Network Issues](https://help.kobas.co.uk/network-troubleshooting) - [Log into Kobas Cloud](https://login.kobas.co.uk/) - [Ticket Portal](https://help.kobas.co.uk/tickets) Open main navigation Close main navigation - Top Articles Show submenu for Top Articles - [🖨️ Printer Issues](https://help.kobas.co.uk/printer-troubleshooting) - [💻 Tills, KDS & UPS Issues](https://help.kobas.co.uk/till-ups) - [📱MPoS (tablet) Issues](https://help.kobas.co.uk/mpos) - [🌐 Network Issues](https://help.kobas.co.uk/network-troubleshooting) - [Log into Kobas Cloud](https://login.kobas.co.uk/) - [Ticket Portal](https://help.kobas.co.uk/tickets) - English Show submenu for translations - [More support](https://help.kobas.co.uk/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.kobas.co.uk/?hsLang=en) 2. [Professional Services](https://help.kobas.co.uk/professional-services?hsLang=en) 3. [Kobas Online Learning](https://help.kobas.co.uk/professional-services?hsLang=en#kobas-online-learning) January 25, 2026 # Cloud Basics: Logging in, your details, and holidays ## Kobas Cloud is where all of our magic happens. You can use cloud to manage your account and see all of your data. Let's take a look around the basics, relevant to most users. #### Jump to: - [Introduction](https://help.kobas.co.uk/cloud-basics#intro) - Logging in - [Forgotten passwords](https://help.kobas.co.uk/cloud-basics#forgotten) - Account locked out - MFA - [Your Landing Page](https://help.kobas.co.uk/cloud-basics#landing) - [Rotas and time off](https://help.kobas.co.uk/cloud-basics#rota) --- ### Introduction Kobas is predominantly a cloud-based application. This means that all of the data we store on your behalf is stored in the cloud securely, and can be accessed anywhere in the world in real time.  Every staff member should have access to cloud, and will have permissions appropriate to be able to see everything you need to do your job. If you believe you don't have the right permissions, please speak to your manager. #### Logging in Head over to [**https://login.kobas.co.uk**](https://login.kobas.co.uk) on any internet-enabled device (mobile, or desktop). You will need to get your **Username** and **Company ID** from your Line Manager. On your first login, you should use the **Forgotten Password** link to create a new password for yourself. ![](https://help.kobas.co.uk/hubfs/image-png-Nov-22-2022-10-22-04-7552-AM.png) #### Forgotten password **Warning:**Kobas staff are not able to confirm Company ID's, usernames or passwords; nor are they able to reset any of this information. - If you have forgotten your **Company ID** or **Username** you need to speak to your Line Manager, or an Account Administrator - If you have forgotten your **Password** you should go to the log in page entering your **Company ID** and **Username**, and select the **Forgot Password** link. This will email you a link to reset your password. - If the above doesn't work, it is likely that the email address in your Staff Profile is incorrect, or you have marked Kobas emails as spam. In this instance, seek support from your Line Manager or an Account Administrator. #### **Suspicious Login Attempts** After several failed attempts at entering your username and password, you will be logged out of your account for 20 minutes. An email will also be sent to you advising you of this. #### Multi-Factor Authentication (MFA) Administrators and in some situations other users will be required set up and use MFA to access their account. For more details please read [here](https://help.kobas.co.uk/mfa?hsLang=en). --- ### Your landing page ![](https://help.kobas.co.uk/hs-fs/hubfs/image-png-Jul-02-2024-02-39-51-0438-PM.png?width=670&height=326&name=image-png-Jul-02-2024-02-39-51-0438-PM.png) 1. The clock at the top of the screen counts down until you will be timed out. You are allowed one hour of inactivity prior to being logged out, the clock refreshes every time you are active on the page. 2. This arrow collapses the menu bar, giving you more space to view the page on smaller devices. 3. These headings all navigate you to different parts of the Kobas system. 4. The Help & Support tab will take you to the form to contact the Support Help Desk, and also a link to the Knowledge Base. 5. **"Edit Landing Page"** allows you to add reports, quick links, and useful live dashboard information onto your home page. You can find more about the reports/modules [here](https://help.kobas.co.uk/setting-staff-user-permission-levels?hsLang=en#landing-page). 6. This is where you change your password once you're logged in. 7. This is where you can see your personal details held on Kobas, so you can inform your Line Manager if there are any errors. --- ### Rotas, Annual Leave and Time off  ***Who can use this feature:** ![:first\_place\_medal:](https://a.slack-edge.com/production-standard-emoji-assets/14.0/google-medium/1f947@2x.png)Accounts on the **All You Can Eat** or **Starters/Mains** where "Teams" is a selected add on. ![:closed\_lock\_with\_key:](https://a.slack-edge.com/production-standard-emoji-assets/14.0/google-medium/1f510@2x.png)Users with access to Teams Settings* This is one section of the cloud that everyone will use if your company uses Kobas for rotas and booking time off. #### Rota Heading to **Rota \> Rota** in the cloud will bring you to the page you can access current, historical, and future rotas. You will have access to view and create all venues within your permission level. #### Holidays and Days Off This is of course the most important section for you, take note! - Holidays - this page will show you a list of the holiday days and days off that you have requested historically, currently, and in the future. - Holiday Calendar - this page will show you the holidays of all the staff in the venue. - New Holiday Request - this page allows you to request holidays (paid) or days off (unpaid). The page also shows you how many paid holiday days you have accrued, taken and left to take. ![](https://help.kobas.co.uk/hs-fs/hubfs/image-png-Jul-02-2024-02-41-49-4722-PM.png?width=670&height=191&name=image-png-Jul-02-2024-02-41-49-4722-PM.png) **Top Tip:** Once you have put your first day in to request, and hit "**Add another date**", the next day will automatically populate in the subsequent text box. This allows you to book several days or weeks in a row quickly. Return to [Training for all users](https://help.kobas.co.uk/training-for-all-users?hsLang=en).   - [Updates and Help](https://help.kobas.co.uk/updates-and-help?hsLang=en#main-content) - [Hospitality tips and advice](https://help.kobas.co.uk/updates-and-help?hsLang=en#hospitality-tips-and-advice) - [Updates](https://help.kobas.co.uk/updates-and-help?hsLang=en#updates) - [Troubleshooting](https://help.kobas.co.uk/updates-and-help?hsLang=en#troubleshooting) - [Professional Services](https://help.kobas.co.uk/professional-services?hsLang=en#main-content) - [Kobas Online Learning](https://help.kobas.co.uk/professional-services?hsLang=en#kobas-online-learning) - [Onboarding](https://help.kobas.co.uk/professional-services?hsLang=en#onboarding) - [Food Halls & Vendors](https://help.kobas.co.uk/professional-services?hsLang=en#food-halls-vendors) - [Configuring Your Account](https://help.kobas.co.uk/professional-services?hsLang=en#configuring-your-account) - [Kobas: Complete Hospitality Management](https://help.kobas.co.uk/professional-services?hsLang=en#kobas-complete-hospitality-management) - [Hardware](https://help.kobas.co.uk/hardware?hsLang=en#main-content) - [Tills](https://help.kobas.co.uk/hardware?hsLang=en#tills) - [Card Machines](https://help.kobas.co.uk/hardware?hsLang=en#card-machines) - [Network](https://help.kobas.co.uk/hardware?hsLang=en#network) - [Printers](https://help.kobas.co.uk/hardware?hsLang=en#printers) - [In-Venue](https://help.kobas.co.uk/in-venue?hsLang=en#main-content) - [EPoS Basics](https://help.kobas.co.uk/in-venue?hsLang=en#epos-basics) - [Kobas Payments](https://help.kobas.co.uk/in-venue?hsLang=en#kobas-payments) - [Discounts, Promotions and Availability](https://help.kobas.co.uk/in-venue?hsLang=en#discounts-promotions-and-availability) - [EPoS Advanced](https://help.kobas.co.uk/in-venue?hsLang=en#epos-advanced) - [MPoS & VEPoS](https://help.kobas.co.uk/in-venue?hsLang=en#mpos-vepos) - [Kobas Display System](https://help.kobas.co.uk/in-venue?hsLang=en#kobas-display-system) - [Operations](https://help.kobas.co.uk/operations?hsLang=en#main-content) - [Compliance & Task Management](https://help.kobas.co.uk/operations?hsLang=en#compliance-task-management) - [Stock Management: Recipe Set up](https://help.kobas.co.uk/operations?hsLang=en#stock-management-recipe-set-up) - [Stock Management: Deliveries & Usage](https://help.kobas.co.uk/operations?hsLang=en#stock-management-deliveries-usage) - [Stock Management: Counting & Analysis](https://help.kobas.co.uk/operations?hsLang=en#stock-management-counting-analysis) - [Customers](https://help.kobas.co.uk/customers?hsLang=en#main-content) - [Configuring your Customer App](https://help.kobas.co.uk/customers?hsLang=en#configuring-your-customer-app) - [Gift Cards and Loyalty Campaigns](https://help.kobas.co.uk/customers?hsLang=en#gift-cards-and-loyalty-campaigns) - [Order & Pay App (to table, delivery & collection)](https://help.kobas.co.uk/customers?hsLang=en#order-pay-app-to-table-delivery-collection) - [Customer Database (CRM) & Loyalty](https://help.kobas.co.uk/customers?hsLang=en#customer-database-crm-loyalty) - [Reservations](https://help.kobas.co.uk/customers?hsLang=en#reservations) - [Teams](https://help.kobas.co.uk/teams?hsLang=en#main-content) - [Holidays & Time Off](https://help.kobas.co.uk/teams?hsLang=en#holidays-time-off) - [HR Management](https://help.kobas.co.uk/teams?hsLang=en#hr-management) - [Rota Scheduling](https://help.kobas.co.uk/teams?hsLang=en#rota-scheduling) - [Recruitment](https://help.kobas.co.uk/teams?hsLang=en#recruitment) - [Insights](https://help.kobas.co.uk/insights?hsLang=en#main-content) - [Report Engine](https://help.kobas.co.uk/insights?hsLang=en#report-engine) - [Kobas Cloud Reporting](https://help.kobas.co.uk/insights?hsLang=en#kobas-cloud-reporting) - [Reporting explored](https://help.kobas.co.uk/insights?hsLang=en#reporting-explored) - [Integrations](https://help.kobas.co.uk/integrations?hsLang=en#main-content) - [Accounting & Finance](https://help.kobas.co.uk/integrations?hsLang=en#accounting-finance) - [Marketing Integrations](https://help.kobas.co.uk/integrations?hsLang=en#marketing-integrations) - 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