Knowledge Base
Go to Kobas Cloud
Need more help? Contact Support
Go to Customer Portal
Sign in
Updates and Help
Updates and Help
Updates
Troubleshooting
Hospitality tips and advice
Professional Services
Kobas: Complete Hospitality Management
Onboarding
Kobas online learning
Configuring your account
Food Hall clients and traders
Hardware
Tills
Printers
Network
Card Machines
In-Venue
EPoS Basics
EPoS Advanced
Discount and availability changes
MPoS & VEPoS
Kobas Display System
Operations
Compliance & Task Management
Stock Management: Recipe Set up
Stock Management: Deliveries & Usage
Stock Management: Counting & Analysis
Customers
Configuring your CIC
Mobile Ordering (to table, delivery & collection)
Customer Database (CRM) & Loyalty
Gift Cards and Loyalty Campaigns
Reservations
Teams
Recruitment
HR Management
Rota & Payroll
Holidays & Time Off
Insights
Kobas Cloud Reporting
Report Engine
Reporting explored
Integrations
Payment Services
Accounting and finance
Reservations and bookings
Online ordering and loyalty
Team Tools
Marketing Integrations
Back to home
Knowledge Base
Updates and Help
Updates and Help
Updates
Troubleshooting
Hospitality tips and advice
Professional Services
Kobas: Complete Hospitality Management
Onboarding
Kobas online learning
Configuring your account
Food Hall clients and traders
Hardware
Tills
Printers
Network
Card Machines
In-Venue
EPoS Basics
EPoS Advanced
Discount and availability changes
MPoS & VEPoS
Kobas Display System
Operations
Compliance & Task Management
Stock Management: Recipe Set up
Stock Management: Deliveries & Usage
Stock Management: Counting & Analysis
Customers
Configuring your CIC
Mobile Ordering (to table, delivery & collection)
Customer Database (CRM) & Loyalty
Gift Cards and Loyalty Campaigns
Reservations
Teams
Recruitment
HR Management
Rota & Payroll
Holidays & Time Off
Insights
Kobas Cloud Reporting
Report Engine
Reporting explored
Integrations
Payment Services
Accounting and finance
Reservations and bookings
Online ordering and loyalty
Team Tools
Marketing Integrations
Updates and Help
Keep up to date with the latest Kobas changes, and find useful tips, hints and troubleshooting steps.
Updates
Kobas releases and updates 2024
Frequent support requests
Holiday calculations: Irregular Hours (pre-2024)
Kobas releases and updates 2022
Kobas releases and updates 2023
Kobas releases and updates 2025
See more
Troubleshooting
Ensure correct Tax rates in Kobas
Card Machine Integration Troubleshooting
Email status troubleshooting
Taking payment after or prior to service
Cash Log Variance Investigation
How to safelist our emails
Email alerts: forwarding and rules
Network and Internet Troubleshooting
Troubleshooting my Till, KDS and UPS
Printer troubleshooting
Kobas Hardware Resources
Kobas Support Ticket Portal
In Venue Device Monitor
See more
Hospitality tips and advice
Challenge 25 and other logging requirements
Securing and monitoring your staff discounts
How to ensure GDPR compliance with the data held within Kobas
Bulk editing: Saving time!
Audit Logs: Finding user information from your account
Going cashless within Kobas
See more
