Updates and Help
Keep up to date with the latest Kobas changes, and find useful tips, hints and troubleshooting steps.
- Frequent support requests
- Audit Logs: Finding user information from your account
- Holiday calculations: Irregular Hours (pre-2024)
- Kobas releases and updates 2025
Professional Services
For information about Kobas, what to expect from us, as well as our online training resources.
- Who do I contact in Kobas?
- Kobas online training guides
- Kobas Champion
- Kobas EPoS Network Requirements
- Good account hygiene: keep Kobas running smoothly
Hardware
Articles relating to your tills, printers and other hardware used on-site.
- Changing the venue network configuration
- Where do the till wires go?
- Managing Printers and what they print
- The internet is down: How do I complete closing tasks?
- Configuring each till within a venue
In-Venue
Support in using our various EPoS and KDS applications in your venues.
- Kobas Display System (KDS): Preparation Screens
- Gratuities: Service Charges and Tips
- EPoS Basics: How to use Kobas EPoS
- How to set up a tablet as an EPoS device in my venue
- Table Management within Kobas
Operations
Advice and guidance in managing your Stock and Task Management systems.
- Daily Tasks: Explained
- Menu pages and administration
- EPoS Item (PLU) properties
- Daily Tasks: Completing your Daily Tasks
- An introduction to Kobas Stock and EPoS
Customers
Your Kobas Customer Interaction Centre (CIC) allows access information and make purchases. We also cover Loyalty, Reservations and Discounting.
- Online Ordering for your customers
- The Kobas loyalty offering
- Your customer's journey through the CIC
- Allergen and nutritional information
- Kobas Reservations and Deposits
Teams
Posts relating to the Kobas Teams product pillar including Recruitment, HR Management, Rota & Payroll, and Holidays & Time Off.
- Managing time off (holidays and days off)
- Your Kobas hosted recruitment portal
- Creating a rota and templates 🗓️
- Adding new staff to Kobas
- Staff HR profile explained
Integrations
Integration functionality, setup information and more.
- Integration with DesignMyNight / Collins
- Kobas third-party integration guides and settings
- Integrating Kobas with Deliverect
- Integrating with Xero accounting software
- Integrating with Sage50 Payroll