How To Switch On Category Images For Online Ordering.

On the 2nd of September 2021, Kobas released a new category splash screen for clients using the online ordering application within their Customer-Interaction-Centre (CIC). This article shows Kobas clients how to set this up.

Published on: 06/09/21

About this release

On the 2nd of September 2021, Kobas released a new category splash screen for clients using the online ordering application within their Customer-Interaction-Centre (CIC).

When this feature is activated, customers will be directed to a category page when creating an online order, containing clear imagery per category.

Once a category has been selected, it is then automatically selected in the horizontal scroller and will take the customer to the required section of the menu.

A menu header banner also becomes visible, with the addition of a home icon. When selecting the home icon, the user will be directed back to the category splash screen. Alternatively, they can continue scrolling through the menu to browse through all items or select a category from the horizontal scroller.

 

SplashScreen2

How to set this up

Video walkthrough below.

The splash screen is defaulted off however, you can get this feature set up in a few easy steps.

STEP 1: In Kobas Cloud, navigate to Administration > EPoS Item Categories.

STEP 2: Select the “edit” button to the right of the column named “Image”.

  • To make things even easier, first select the title “Public-Facing?” and filter from “Yes” to “No” to change only the customer-facing category images.

STEP 3: Upload category images from your device (or drag and drop the files into the space).

STEP 4: Once category images have been added, go to Administration > Integration Settings > CIC (tab). A box named “Category Splash Screen” will be available.

STEP 5: Check the box within “Category Splash Screen” to activate.

STEP 6: Head over to your CIC and take a look at your new category splash screen page.

 

Step by step walkthrough

SplashScreenWalkthrough_1

Recommended image specifications

  • PNG or JPG files.
  • 170x174px (approximately). Don’t worry too much about this, Kobas will automatically scale the image accordingly (without stretching it).

For any questions relating to this setup, please contact support@kobas.co.uk.