Card Machines in Kobas

Find the correct support page for your card machines, integrated or not, based on the payment provider and card machine model.

Last updated 03 Aug 2023

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Introduction

This page explores how to set up and configure card machines (also known as PDQ's) in your account. 

In order to access the settings required to integrate your Card Machine, you will need to be of a User Permission Level that includes the permissions:

  • Administration > Venues (Manage) and
  • Administration > Hardware Management (Manage).

You can use any Card Machine and Payment Provider without integration. This means your team will need to enter the amount of the sale into the card machine and mark as paid on Kobas once the payment has cleared. However, you can integrate your machines (if supported) to speed up your service and reduce mistakes.


Using card machines without integration

Setting card machines up in cloud

Head to Administration > Venues > Venue Details, and choose the PDQs tab.

When you close the session, you will need to print totals (or Z Reports) from your unintegrated Card Machine. You will then have a space in your Cash Log within Closing Tasks to enter each Card Machine Z-Read total. You can have up to 25 Unintegrated Card Machines per venue. If you are using Unintegrated Card Machines, select how many you have from the dropdown.


Universal card machine settings

Administration > Venues > Venue Details > PDQs

  • You can choose here how American Express sales are declared, how Card Tips are declared.
  • We normally advise that American Express sales and Card Tips are declared as a subset of sales totals if you take them.

For more information on Gratuities, please read here.


Using a card machine integration

Find the support article relevant to your hardware

Click on the correct payment provider logo, on the line that matches your card machines:

 

Dojo

Payment Sense

Global Payments

World Pay

Pax A920

PAX A920Pro Card Terminal

Dojo for Business – Payments - Apps on Google Play      

Ingenico ICT250

Codeo | Ingenico ICT 250 | Barcode scanners In stock

  Paymentsense Dashboard – Apps on Google Play Global Payments Inc. Worldpay - Free logo icons

Ingenico IWL 250

Ingenico iWL250 PDQ / Credit Card Machine Rolls (Box of 20) FREE DELIVERY |  eBay

  Paymentsense Dashboard – Apps on Google Play Global Payments Inc. Worldpay - Free logo icons

Ingenico Lane 3000

  Paymentsense Dashboard – Apps on Google Play Global Payments Inc. Worldpay - Free logo icons

Ingenico Move 3500

Ingenico | Move/3500

  Paymentsense Dashboard – Apps on Google Play Global Payments Inc. Worldpay - Free logo icons

Ingenico Move 5000

Ingenico terminals: what's new about Move 5000 and Axium D7?

  Paymentsense Dashboard – Apps on Google Play Global Payments Inc. Worldpay - Free logo icons

Troubleshooting

Please click here for troubleshooting advice